“The customer is always right”… or are they?
By definition, the meaning of this well known quote is: “The trading policy that states a company’s keenness to be seen to put the customer first.” In the USA it is particularly associated with Marshall Field’s department store, Chicago (established in the late 19th century). In the UK, Harry Gordon Selfridge (1857-1947) the founder of London’s Selfridge’s store (opened in 1909), is credited with...
It’s about time!
Just before our “Open House of Fun”, in honour of our 25th Anniversary, we actually installed our new monument sign. I know… it’s about time! Well, as the sayings go, the plumber’s house always has the leaky faucet, the shoemaker’s kids always need new shoes, and the accountant’s wife is the last person to get her income tax return filed (right Andrea?). Well, it took us long enough to make...
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